Frustrated with Character AI’s Disappearing Chats and Groups? Try These Solutions

If you’ve been using Character AI’s mobile app recently, you might have noticed some annoying issues.

Chats and groups mysteriously vanishing, bots going missing – it’s like a bad game of peek-a-boo!

I’ve been following the discussions on Reddit, and it seems like many of you are facing the same problems.

But don’t worry, I’ve got some solutions for you, including a fantastic alternative called Candy AI.

Here’s what we’ll cover:

  • The current issues plaguing Character AI’s mobile app
  • Temporary workarounds for accessing your chats and groups
  • Candy AI: A reliable alternative to Character AI
  • How Candy AI addresses the problems faced by Character AI users
  • Getting started with Candy AI (it’s a piece of cake!)

Let’s get started!

Character AI missing chats and groups

The Current Issues Plaguing Character AI’s Mobile App

If you’ve been scratching your head wondering what’s going on with Character AI’s mobile app, you’re not alone.

Reddit has been buzzing with users reporting a variety of problems, such as:

  • Chats and groups disappearing into thin air
  • Bots going missing or not loading properly
  • Inconsistent app behavior across different devices
  • Difficulty accessing chats and groups that were previously available

It turns out that Character AI is currently working on updating their Android app, which is causing some features to be temporarily unavailable.

The company has announced that select features, including Group Chat, Voice, and some Characters and Chats, may not be accessible for Android users during this period.

While it’s great that they’re working on improvements, it’s still a bummer for those of us who rely on the app for our daily dose of AI chat fun.

Temporary Workarounds for Accessing Your Chats and Groups

use the web app to access missing chats

Now, before you start pulling your hair out in frustration, there are a few temporary workarounds you can try to access your precious chats and groups:

  1. Use the Character AI website
    • Head over to on your mobile browser
    • Log in using your credentials (Google, Apple, or email)
    • Access your chats and groups from there
  2. Try logging in using the “Legacy Log In” option
    • Some users have reported success using the “Legacy Log In” option on the Character AI website
    • This option may allow you to log in using your Discord credentials
  3. Be patient and wait for the update

While these workarounds might not be ideal, they can help you stay connected with your favorite AI companions until Character AI sorts out their mobile app issues.

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Candy AI: A Reliable Alternative to Character AI

Candy AI for as an alternative for chats

If you’re tired of dealing with the constant ups and downs of Character AI’s mobile app, it might be time to try a more reliable alternative.

Enter Candy AI – the sweet solution to your AI companion needs.

Candy AI is a user-friendly, feature-rich AI chat app that’s been gaining popularity among users looking for a stable and enjoyable chat experience.

What sets Candy AI apart from Character AI?

Here are a few key features:

  • Stable server infrastructure that ensures your chats and groups are always accessible
  • Regular updates that introduce new features and improvements without disrupting your experience
  • Availability on both mobile and web platforms, so you can chat with your AI friends wherever you are
  • A clean, intuitive interface that makes it easy to navigate and customize your chat settings

But what really makes Candy AI shine is its commitment to providing a seamless and enjoyable user experience.

With Candy AI, you don’t have to worry about your chats and groups disappearing or your favorite bots going missing. It just works – and that’s a pretty sweet deal if you ask me!

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How Candy AI Addresses the Problems Faced by Character AI Users

Alright, so you’re probably thinking,

“That sounds great, but how does Candy AI actually solve the problems I’ve been facing with Character AI?”

Well, let me break it down for you:

  1. Chat and group stability
    • Candy AI uses a robust server infrastructure that ensures your chats and groups are always available when you need them
    • No more frustrating disappearances or error messages – just reliable, uninterrupted chat fun
  2. Regular updates that don’t disrupt your experience
    • Candy AI’s development team works hard to introduce new features and improvements regularly
    • But here’s the kicker – these updates happen seamlessly in the background, so you don’t have to deal with temporary feature unavailability or inconsistent app behavior
  3. Multi-platform availability
    • Whether you prefer chatting on your phone or your computer, Candy AI has got you covered
    • The app is available on both mobile and web platforms, so you can switch between devices without missing a beat
  4. User-friendly interface
    • Candy AI’s interface is designed with the user in mind – it’s clean, intuitive, and easy to navigate
    • Customizing your chat settings and preferences is a breeze, so you can tailor your experience to your liking

By addressing these key issues, Candy AI provides a reliable and enjoyable alternative to Character AI, ensuring that you can chat with your AI companions without any headaches or frustrations.

Getting Started with Candy AI

Now that you know all about Candy AI and how it can solve your Character AI woes, you’re probably eager to give it a try.

Well, getting started with Candy AI is easier than deciding which flavor of ice cream to choose on a hot summer day!

Here’s a step-by-step guide to help you make the switch:

Step 1: Download the Candy AI app or visit the website

  • For mobile users, head over to the App Store (for iOS) or Google Play Store (for Android) and search for “Candy AI”
  • Click “Install” and wait for the app to download

Step 2: Create your account

  • Open the Candy AI app or website and click on “Sign Up”
  • Choose your preferred login method (Google, Apple, or email)
  • If using email, enter your email address and create a strong password
  • Fill in any additional required information and click “Create Account”

Step 3: Explore the app and start chatting!

  • Once you’re logged in, take a moment to familiarize yourself with the app’s interface
  • Check out the available AI companions and start a new chat by clicking on their profile
  • Customize your chat settings and preferences to your liking
  • Enjoy chatting with your new AI friends without any of the frustrations you faced with Character AI!

See? I told you it was a piece of cake!

With just a few simple steps, you can say goodbye to the headaches of Character AI and hello to the sweet, reliable experience of Candy AI.

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Why did all my Character AI messages disappear?

Character AI is currently updating its Android app, which has caused some features, including certain chats and groups, to be temporarily unavailable. This may result in messages appearing to have disappeared.

How do I stop Character AI from deleting messages?

Unfortunately, there is no way to prevent Character AI from deleting messages during the app update process. However, the company has stated that this is a temporary issue and is working on resolving it.

Can you recover deleted messages from Character AI?

At the moment, there is no official way to recover deleted messages from Character AI. However, some users have reported success in accessing their chats by using the Character AI website or the “Legacy Log In” option.

Does Character AI remember deleted messages?

It is unclear whether Character AI retains deleted messages on their servers. The best course of action is to wait for the app update to be completed and see if your messages reappear.

How do I get my chats back on Character AI?

To potentially access your chats during the app update period, try using the Character AI website ( or the “Legacy Log In” option. If these methods do not work, you may need to wait until the update is finished and the affected features are restored.

Can the Character AI staff see your messages?

Character AI’s privacy policy states that they may access and disclose user content in certain situations, such as complying with legal obligations or protecting the rights and safety of their users. However, they do not routinely monitor or view user messages.

Can the creators of Character AI see you?

No, the creators of Character AI cannot directly see you or your personal information. They may have access to user content as outlined in their privacy policy, but this does not include the ability to physically see or identify individual users.


So, there you have it. We’ve covered everything from the current issues plaguing Character AI to temporary workarounds and, of course, the many benefits of switching to Candy AI.

By now, you should have a clear understanding of how Candy AI addresses the problems faced by Character AI users and why it’s the perfect choice for anyone looking for a stable, feature-rich, and user-friendly AI chat experience.

And with the easy-to-follow steps for getting started, there’s no reason not to give Candy AI a try!

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